How Does The Process Work?
HOW DOES THE PROCESS WORK?
Maybe you know exactly where you want to go in Indonesia. Or maybe you only know when you’ll be able to travel. Whatever the case may be, we're here to help you create an unforgettable journey built precisely around your needs and interests.
Our Sample Itineraries will provide you with an example of what is possible in a particular destination, and also give you an idea of the cost for a private programme in that destination.
Many of our travellers take these programmes “as is.”
Some request that we make a few changes here or there.
And others ask that we create a fully customised itinerary.
We'll immediately prepare and send you a PROGRAMME ITINERARY WITH PRICING which is virtually identical to that which appears on our website, but reflecting any changes/adjustments you've requested.
If you decide (during our initial telephone conversation) that you'd like us to develop a more customised itinerary for your trip . . .
We ask that new travellers pay a Consulting Fee for this proposal.* (If you travel with us, this amount will be applied to your final invoice.)
Your travel consultant will then complete a CUSTOMISED PROGRAMME ITINERARY WITH PRICING, based on your specific travel dates and arrangements.
*Once you become an IndoExcursions Member (an IndoExcursions past traveller), our Consulting Fee is waived.
Step 3: Finalising Your Programme
After we have sent our proposed PROGRAMME ITINERARY, we will request your final approval of the programme.
A Deposit will then be requested to reserve space and confirm all arrangements for your trip.
Step 4 : Preparing For Your Trip
Once we have your final approval, we'll begin he process of developing a highly-detailed itinerary for your trip, and provide you with the necessary documents and checklists to prepare for your journey.
With your Deposit is hand, we'll book your hotels (from our list of favourites); book your domestic flights (if applicable); select a Tour Host to accompany you throughout your journey (based on everything we know of you); reserve IndoExcursions' Destination Guides in each locale you'll visit; and organise all the logistics.
In the weeks or months leading up to your trip, we'll forward you everything you need in a timely fashion.
IS IT POSSIBLE TO CUSTOMISE THE ITINERARIES LISTED ON YOUR SITE?
Yes. The itineraries on our site are sample journeys that include the best of the best in every destination. But they are only a starting point.
We're experts at creating unusual luxury vacations just for you, based on your wants, your interests, your dreams, and your schedule. If you tell us what you’re hoping for, we'll work with you to create a truly customised, private journey. The possibilities are endless.
HOW WILL WE COMMUNICATE WITH YOU WHILE PLANNING OUR ITINERARY?
Just as our journeys are customised, so are our conversations with you. We'll work with you in whatever way you choose - typically that means over the telephone and/or by email.
It's important to us to respect your time and preferences, so we'll help you plan your trip in the format that is best for you.
DO YOU HAVE SET DEPARTURE DATES FOR YOUR TRIPS?
Since our JOURNEYS and our LANGUAGE VACATIONS IN BALI are "private" and are created just for you and your travelling companion(s), they can begin on any day you choose.
Our SMALL-SHIP LIVEABOARD CRUISES, however, have set departure dates. Once you let us know your travel dates and the sea route you're interested in, we'll look through the schedules of our vessels serving your desired sea route, and hopefully find a ship who's sailing dates match up closely with your requested dates.
WILL YOU BOOK MY FLIGHTS?
All domestic/internal flights included in your Trip Itinerary will be booked and paid for by us!
(The cost of these flights are included in your Trip Fee.)
However, you are responsible for booking your international air travel to and from Indonesia. (Our travellers typically prefer to arrange their own international flights in order to use their frequent flyer miles.)
WHEN BOOKING MY INTERNATIONAL FLIGHTS, WHAT INDONESIAN CITY SHOULD I FLY INTO AND OUT OF? AND HOW DO I KNOW WHAT DATES TO BOOK?
All IndoExcursions Journeys commence and terminate in the SAME CITY. It's our policy to deliver all travellers back to their original starting point at the end of each journey (unless you request otherwise).
Depending on the Journey you select, your airport of arrival and departure will be either :
SOEKARNO-HATTA INTERNATIONAL AIRPORT (CGK), located in Jakarta, on the Island of Java; orNGURAH RAI INTERNATIONAL AIRPORT (DPS), located in Denpasar, on the Island of Bali.
DAY ONE of every itinerary is the day we greet you at the Airport and deliver you to your accommodations.
You're free to arrive at anytime on DAY ONE, but it's best if you attempt to arrive as early in the day as possible, so that we can get you to your lodgings in the sunlight, and take you out for a Welcome and Orientation Dinner!
Your departure day should be: the day following the last day of your Trip Itinerary (at any time of the day).
On the last day of your Trip Itinerary, we'll fly you back to the City where your Trip commenced, and put you up in hotel for one final evening. The following day, you'll be free to depart at your leisure.
WHAT’S INCLUDED IN THE COST OF MY TRIP?
INDOEXCURSIONS' LUXURY JOURNEYS ARE ALL-INCLUSIVE.
If there's one thing you won't need to worry about on your IndoExcursions Journey, it's unforeseen out-of-pocket expenses! We take great pains to ensure that our Travellers are rarely in need of personal funds.
YOUR ALL-INCLUSIVE TRIP FEE WILL INCLUDE:
Luxury Accommodations everywhere
Domestic Airline Flights throughout your journey (when applicable)
Overland Travel in spacious, air-conditioned vehicles
Meals at fine restaurants everywhere
Escort/Tour Host for the duration of your journey
Professional English-Speaking Destination Guides at each locale visited
Admission Fees to all Sites and Performances
Written Materials relevant to locales visited
Mobile Telephone with calling time (to keep in touch with your Tour Host)
Donations to all villages visited
Contributions to the INDOEXCURSIONS EDUCATION FUND
All applicable Government Taxes
At the end of your journey, you'll be flown back to your original entry point in Indonesia (Jakarta or Bali), where IndoExcursions will provide you with a final night's accommodation before you return home.
Other than a some spending money for souvenirs, alcoholic beverages, laundry expenses, and the odd meal on a "free day" . . . you need have little concern about unexpected expenses on your all-inclusive IndoExcursions journey.
ITEMS THAT WE DO NOT ARRANGE AND ARE THEREFORE EXCLUDED FROM THE COST OF YOUR JOURNEY INCLUDE:
Costs of personal insurance coverage; passports and/or visa; international airfare; airport and port taxes; excess baggage fees; porterage; communication charges; room service; laundry; alcoholic beverages; all gratuities (and meals and sightseeing not included on your itinerary).
WHY IS THE PRICE OF MY TRIP NOT IDENTICAL TO THE PRICE LISTED IN THE SAMPLE ITINERARY?
We create private, customised journeys that include experiences that are important to you. Because each tour we create is unique, and because rates vary depending on travel dates, we're not able to provide exact prices upfront. However, the prices listed are a good indication of what you can expect to pay. Once you begin working with a travel consultant, you'll receive a more exact estimate for your journey.
YOUR TRIP PRICES ARE QUOTED IN INDONESIAN RUPIAH (IDR). MAY I PAY MY INVOICES USING MY OWN CURRENCY?
Yes you may. Before issuing any invoices for your trip, we'll ask you which currency you would like to use to make your payments. Then, each time we issue an invoice, we'll convert our Rupiah amount to your currency-of-choice, based on the exchange rate being offered by our bank in Jakarta, Indonesia on the day the invoice is issued.